Avoid unnecessary injury and join us in our pledge for safer practices involving ladders. Ladders seem like a safe and relatively harmless tool to use while performing maintenance. Although this is true, if used improperly,
It happens to everyone, but here’s why you shouldn’t skip your preflight checklist: All pilots understand they are supposed to review and perform the preflight checklist before every flight, but eventually it just becomes repetitive
Raising the bar for passenger briefings. There are the routine briefings to give passengers (when to fasten seatbelts, smoking rules, etc.), but what sets apart a great passenger briefing from one that just explains what
The Passenger is Always Right… Mostly. We promised customer service centered blogs for the month, so this blog is centered around flight attendant good practices. Good interpersonal communication skills and self-care (i.e. yes, you need
Customer Service Tips for the Aviation Industry Since April is Customer Service Month, let’s start the CTS blogs for the month with general customer service tips. Every crew member can make a difference in the
Importance of runway incursion avoidance. Runway incursions have become one of the biggest safety concerns in aviation. The FAA has implemented several programs since 2000 to help reduce the occurrence of accidents during surface operations.
Avoid unnecessary injury and join us in our pledge for safer practices involving ladders. Ladders seem like a safe and relatively harmless tool to use while performing maintenance. Although this is true, if used improperly,
It happens to everyone, but here’s why you shouldn’t skip your preflight checklist: All pilots understand they are supposed to review and perform the preflight checklist before every flight, but eventually it just becomes repetitive
Raising the bar for passenger briefings. There are the routine briefings to give passengers (when to fasten seatbelts, smoking rules, etc.), but what sets apart a great passenger briefing from one that just explains what
The Passenger is Always Right… Mostly. We promised customer service centered blogs for the month, so this blog is centered around flight attendant good practices. Good interpersonal communication skills and self-care (i.e. yes, you need
Customer Service Tips for the Aviation Industry Since April is Customer Service Month, let’s start the CTS blogs for the month with general customer service tips. Every crew member can make a difference in the
Importance of runway incursion avoidance. Runway incursions have become one of the biggest safety concerns in aviation. The FAA has implemented several programs since 2000 to help reduce the occurrence of accidents during surface operations.
